Customer satisfaction childcare 2023
Please select the type of location for which you are completing this Customer Satisfaction Survey:
Daycare (kdv)
Out-of-school care (bso)
Playgroup (psz)
For which specific location are you completing this survey?
Maak een keuze
kdv Avonturijn
kdv Bijenkolonie
kdv Dennen
kdv Dribbel Hilversum
kdv Dribbel Soest
kdv Duinpaleis
kdv Egelantier
kdv Kasteel
kdv Klein Draekesteyn
kdv Klein Vliegdorp
kdv Kleine Beer
kdv Marimba
kdv Notenbalk
kdv Speeldoos
kdv Toermalijn
kdv Toermalijn International Daycare
kdv Tovertuin
bso Avonturijn
bso Basisbende
bso Bavinck
bso Binkies
bso Boomhut
bso De Kei
bso Doedok
bso Gigagroen
bso Hasselbraam
bso Heidepark
bso HSV
bso Kasteel
bso Kerkelanden
bso Klimboom
bso Kolhornse Hei
bso Kraaiennest
bso Ludgerus
bso Mirakel
bso Nassau
bso Rembrandtplein
bso Spektakel
bso Sportkids
bso Sportvilla
bso Sterren
bso Talud
bso Villa
bso Villa Vrolik
bso Violen
bso Vliegdorp
bso Vliegwereld
bso Vondel
bso Wilhelmina
bso Zevensprong
bso Ziezo
bso Zonnewind
psz Avonturijn
psz Bereboot
psz Bijenkolonie
psz De Bron
psz Hasselbraam
psz Helikopter
psz Ienie Minie
psz International Playgroup
psz Kleine IJsbeer (Windkanter)
psz Kleine Sterren
psz Kwetternest
psz Montessori Centrum
psz Montessori Zuid
psz Nassau
psz Ribbelhoek
psz Roezemoes
psz Speeldoos
psz Talud
psz Toren
psz Ukkepuk
psz Villa Vrolik
psz Wilhelmini
psz De Wipwap
psz Woelwaters
psz Zonnestraaltje (Windkanter)
Below you can give your opinion using the numbers 1 (=worst) through 10 (=best). If you do not know something, have no opinion or something is not applicable, please choose "N.v.t." = N/A.
CHILDCARE
Your child’s transition from their daycare location to their out-of-school care location (You can skip this question if this is longer than 1 year ago)
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10
N.v.t.
Our pedagogical staff's level of expertise
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10
N.v.t.
The level of customer service given by our pedagogical staff
1
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10
N.v.t.
The level of involvement and care given to your child by our pedagogical staff
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10
N.v.t.
The attention given to your child's individual development by our pedagogical staff
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10
N.v.t.
The selection of (suitable) activities offered to your child
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10
N.v.t.
The constant presence of well known and trusted pedagogical staff
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10
N.v.t.
The level of your child's well-being whilst attending their childcare location
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10
N.v.t.
The level of information given about your child's well-being
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10
N.v.t.
The information given to you when your child is brought to, and picked up from, their location
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10
N.v.t.
The handling of questions, comments and complaints by your daycare location's manager
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10
N.v.t.
Communicating the issue of staff shortages and placement possibilities
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10
N.v.t.
THE LOCATION
The set-up and general appearance of your location
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10
N.v.t.
The atmosphere of your location
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10
N.v.t.
The safety of your location
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10
N.v.t.
The opportunities for indoor play at your location
1
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10
N.v.t.
The opportunities for outdoor play at your location
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10
N.v.t.
The hygiene at your location
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10
N.v.t.
The opening hours of your location
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10
N.v.t.
OUT-OF-SCHOOL CARE DURING SCHOOL HOLIDAYS
The selection of activities offered during school holidays
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10
N.v.t.
The level of enthusiasm your child shows when attending their out-of-school care location during school holidays
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5
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8
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10
N.v.t.
IN CONCLUSION
How likely are you to recommend your location to to friends and family members? (0 = very unlikely, 5 = neutral and 10 =very likely)
Maak een keuze
0 (zeer onwaarschijnlijk)
1
2
3
4
5 (neutraal)
6
7
8
9
10 (zeer waarschijnlijk)
Please share any additional positive comments or compliments you may have:
Please share any additional comments or suggestions you may have:
On a scale of 1 (worst) to 10 (best), how would you rate the level of care that is given to your child by Bink?
1
2
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5
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9
10
Should we want to discuss any of your answers, could we contact you? If so, note that you enter your name in the next field and that you will not remain anonymous. ('Ja' = yes, 'nee' = no)
Ja
Nee
Please enter your name if we have to contact you. The name filled out in the field below will be visible next to your review. Not entering your (real) name will ensure your anonymity. Finally, please press "Versturen" to send in this survey.
Naam
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